Frequently Asked Questions
Everything you need to know about your next favorite pair of jeans.
How do I find my perfect fit?
We recommend using our detailed Size Guide located on each product page. Our denim typically runs true to size, but if you are between sizes, we suggest sizing up for our 100% cotton styles and staying true to size for our stretch collections.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn denim with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my Habitual Denim?
To preserve the indigo dye and fabric integrity, we recommend washing your jeans inside out in cold water and hanging them to air dry. Avoid tumble drying to prevent shrinkage and fiber breakdown.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Domestic shipping typically takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.